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VAXstation4000Model60andVLC
CondensedServiceInformation
Order Number: EK-V466H-PS. A01
August 1992
This manual is a condensed version of the VAXstation 4000 Model 60
Service Information and VAXstation 4000 VLC Service Information guides.
The information in this manual supersedes the information in the original
Model 60 and VLC service guides.
Revision/Update Information: This is a new manual.
Digital Equipment Corporation
Maynard, Massachusetts
Seitenansicht 0
1 2 3 4 5 6 ... 233 234

Inhaltsverzeichnis

Seite 1 - CondensedServiceInformation

VAXstation4000Model60andVLCCondensedServiceInformationOrder Number: EK-V466H-PS. A01August 1992This manual is a condensed version of the VAXstation 40

Seite 2

2–11 System Self-Test (8) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–182–12 Network Interconnect Self-Test (9) . . . . . . . .

Seite 3 - Contents

4.4.2 Hard Disk DriveThe following hints provide removal and replacement assistance:Hint ProcedureBracket/Disk Removal1 Pull the colored tab on the dr

Seite 4 - 3 Using the Console

4.4.3 RX26 Diskette DriveThe following hints provide removal assistance:Hint ProcedureBracket/Diskette Removal1 Pull the tab on the drive bracket towa

Seite 5

4.4.5 Power SupplyThe following hints provide removal and replacement assistance:WarningDo not attempt to open the power supply. There are dangerous v

Seite 6 - A Interpreting Error Codes

4.4.6 Lights and Switches ModuleThe following hints provide removal assistance:Hint ProcedureRemoval1 Remove the hard disk drive bracket.2 Remove the

Seite 7 - C Troubleshooting

4.4.8 LCG Graphics ModuleCautionWear an antistatic wrist strap and place an antistatic mat under thesystem when removing and replacing any modules.Hin

Seite 8 - Examples

4.4.9 ScanProc Graphics ModuleThe following hints provide removal and replacement assistance:Hint ProcedureSPXg Removal1 Remove the frame buffer/graph

Seite 9

Hint ProcedureSPXgt Removal1 Remove the plastic clip that holds the GSP module to the frame buffermodule.Note: Attempting to remove both the GSP modul

Seite 10

4.4.10 System Module (CPU)The following hints provide removal and replacement assistance:Hint ProcedureRemoval1 Remove the system module (CPU) by lift

Seite 11

4.4.12 TURBOchannel Adapter and Option ModulesThe following hints provide removal and replacement assistance:Hint ProcedureTURBOchannel Adapter/Option

Seite 12

4.5.1 VLC FRU LocationsFigure 4–2 shows the location of the VLC system FRUs.CPU module (PN 54-20768-01)Power supply (PN H7109-AA)RZ23L 121 MB disk dri

Seite 13 - About This Guide

A–22 Graphics Self-Test Error Codes . . . . . . . . . . . . . . . . . . . . . . . A–55A–23 Color Compare Failures - One Head . . . . . . . . . . . . .

Seite 14 - Associated Documentation

4.5.2 Hard Disk DriveThe following hints provide removal and replacement assistance:Hint ProcedureRemoval1 Depress the cricket clip on the side of the

Seite 15 - Conventions

CautionWear an antistatic wrist strap and place an antistatic mat under thesystem when removing and replacing any modules.4.5.4 Graphics/Audio Frame B

Seite 16

4.5.6 MS40 Memory ModuleCautionYou can easily damage memory components with static electricity.Wear an antistatic wrist strap when you install or remo

Seite 17 - System Configuration

AInterpreting Error CodesThe VAXstation 4000 Model 60 and VLC system firmware always tries toreport any detected hardware errors to the console device

Seite 18

A.1 Error Messages OverviewThe console reports the following two types of errors:Error Type DescriptionImmediate These errors are displayed immediatel

Seite 19

The extended error display has two lines:• An error line similar to the immediate error message. The error code (lastfield of the first line) is in hexa

Seite 20 - Reference

Table A–1 FRU CodesFRU Code FRU001 System module; the mnemonic identifies the device.002 Keyboard003 Mouse004 Monitor 1005 Monitor 2010-019 Graphics mo

Seite 21

A.2 Error Codes: Self-Tests, Systems Tests, and UtilitiesThe following tables describe the self-tests, system tests, and utilities for theModel 60 and

Seite 22

Table A–2 (Cont.) TOY/NVR Test Error CodesErrorDecimal Hexadecimal Meaning104 68 Battery check, VRT, and NVR test have failed128 80 Update in progress

Seite 23 - 1.3 Power Supply

Extended Error Format:This extended error message is returned by the DZ read LPR test or if acharacter comparison error occurs in the other DZ tests.

Seite 24

D–12 SZ03 Expansion Box FRUs . . . . . . . . . . . . . . . . . . . . . . . . . . D–11D–13 SZ03 Expansion Box FRUs - Miscellaneous Hardware . . . . . D

Seite 25

Table A–4 DZ Suberror CodesSuberror-Hexadecimal MeaningRead LPR21 Read LPR baud rate is incorrectly set22 Read LPR character width is incorrectly set2

Seite 26 - 1.5 Control Panel

A.2.2.1 DZ System Test Error Codes (Model 60 Only)The following are error codes for the system test DZ module:?? DZ 0 ABCD 0 00:00:00.00ABCD are the f

Seite 27

Table A–5 Memory Test Error CodesErrorDecimal Hexadecimal Meaning64 40 16 MB memory module and a 4 MB memorymodule are plugged in as a pair66 42 Gap w

Seite 28 - 1.6 I/O Connectors

The memory test does not display extended error information when anerror occurs. Enter the SHOW ERROR command to view the extendederror information. T

Seite 29 - Diagnostic Testing

Table A–6 MEM Memory Module FRU ValuesFRU Module Bank Connector040Model 60 1 0 J25VLC 1 2 J6041Model 60 2 0 J24VLC 2 2 J5042Model 60 1 1 J23VLC 1 1 J4

Seite 30 - 2.2 Power-Up Test

A.2.5 System Device Self-Test Error CodesThe system device self-test produces the error messages in the following table:Table A–8 System Device Self-T

Seite 31 - 2.2.2 Unsuccessful Power-Up

Table A–9 SCSI Self-Test Error CodesErrorDecimal Hexadecimal Meaning2 2 SCSI reset register test has failed4 4 SCSI configuration registers test has fa

Seite 32 - 2.3.1 SHOW DEVICE Command

Table A–9 (Cont.) SCSI Self-Test Error CodesErrorDecimal Hexadecimal MeaningSCSI Map Error Test Failures60 3C DMA mapping has failed62 3E DMA inquiry

Seite 33 - 2.3.2 SHOW CONFIG Command

Extended Error Format 000B:This format is used by the register test.001 000B aaaaaaaa bbbbbbbb ccccccccCode Meaningaaaaaaaa Error codebbbbbbbb Address

Seite 34 - 2–6 Diagnostic Testing

Code Meaningffff Error codegggg Mode of operationhhhhhhhh Number of data bytes receivedExtended Error Format 000E:This format is used when execution o

Seite 35

About This GuideThis guide is a support and reference document for Digital Services personnelwho perform maintenance work on the VAXstation 4000 Model

Seite 36

Extended Error Format 000F:This format is used when the status phase returns a bad status, or when a badsense key is seen after a request sense.aaa 00

Seite 37

Code Meaninghhhh Byte 14 of the request sense packet (device FRU)iiii Information about the error1jjjjjjjj Number of bytes of sense data returned from

Seite 38 - 2.6 Device Tests

Extended Error Format 0012:This format is used when an unsupported message is seen.aaa 0012 bbbbcccc ddddeeee ffffgggg hhhhiiii jjjjjjjj kkkkllll mmmm

Seite 39 - 2.7 Running Self-Tests

Code Meaninggggggggg Map register addresshhhhhhhh Contents of the map registeriiiiiiii Error codeExtended Error Format 0014:This format is used by the

Seite 40 - 2.8.1 TOY/NVR Self-Test (T 1)

The information values reported by some extended SCSI self-test errors areas follows. Refer to Table A–10 when an iiii message is displayed within the

Seite 41

Table A–10 (Cont.) SCSI Information ValuesInformation ValueDecimal Hexadecimal Meaning22 16 Disconnect bit set in controller interrupt register23 17 I

Seite 42 - 2.8.3 DZ Self-Test (T 3)

Table A–10 (Cont.) SCSI Information ValuesInformation ValueDecimal Hexadecimal Meaning45 2D Command phase changed too soon46 2E Data out phase changed

Seite 43 - Table 2–6 DZ Self-Test (3)

Table A–10 (Cont.) SCSI Information ValuesInformation ValueDecimal Hexadecimal Meaning71 47 Out of re-tries for this command72 48 Too many bytes sent

Seite 44 - 2.8.5 Memory Self-Test (T 5)

A.2.7 SCSI Utilities MessagesThe following table describes error messages returned by a SCSI utility. AllModel 60 and VLC SCSI utility errors appear i

Seite 45

Table A–13 Additional SCSI Information Values for UtilitiesInformation ValueDecimal Meaning176 Bad utility number received from the user177 Bad device

Seite 46 - 2.8.8 System Self-Test (T 8)

• Appendix C, ‘‘Troubleshooting,’’ contains troubleshooting tables that listsymptoms, possible causes, and corrective actions.• Appendix D, ‘‘FRU Part

Seite 47

Table A–14 SCSI System Test Error CodesErrorDecimal Hexadecimal Meaning90 5A WST call failed92 5C ELN call failed100 64 Inquiry failed when sizing bus

Seite 48 - 2.8.10 SCSI Self-Test (T 10)

Table A–14 (Cont.) SCSI System Test Error CodesErrorDecimal Hexadecimal Meaning164 A4 Wrong number bytes written in device test166 A6 Data miscompare

Seite 49 - 2.8.11 Audio Self-Test (T 11)

Table A–15 DSW21 Synchronous Communication Device Self-Test ErrorCodes (Model 60 Only)ErrorDecimal Hexadecimal Meaning1 1 Self-test was unsuccessful2

Seite 50

Table A–15 (Cont.) DSW21 Synchronous Communication Device Self-TestError Codes (Model 60 Only)ErrorDecimal Hexadecimal MeaningDSW21 Comm. Device Failu

Seite 51 - NOOPT PRES V1.0

Table A–15 (Cont.) DSW21 Synchronous Communication Device Self-TestError Codes (Model 60 Only)ErrorDecimal Hexadecimal MeaningDSW21 Comm. IMP Failures

Seite 52

Table A–15 (Cont.) DSW21 Synchronous Communication Device Self-TestError Codes (Model 60 Only)ErrorDecimal Hexadecimal MeaningDSW21 Comm. IMP Failures

Seite 53 - LJ-00633-TI0

Table A–15 (Cont.) DSW21 Synchronous Communication Device Self-TestError Codes (Model 60 Only)ErrorDecimal Hexadecimal MeaningDSW21 Comm. IMP Failures

Seite 54 - 2–26 Diagnostic Testing

Table A–15 (Cont.) DSW21 Synchronous Communication Device Self-TestError Codes (Model 60 Only)ErrorDecimal Hexadecimal Meaning226 E2 UTIL invalid cabl

Seite 55

Table A–15 (Cont.) DSW21 Synchronous Communication Device Self-TestError Codes (Model 60 Only)ErrorDecimal Hexadecimal Meaning264 108 IMP timeout wait

Seite 56 - Figure 2–3 Summary Screen

Table A–16 (Cont.) DSW21 Synchronous Communication Self-Test SequenceNumbers (Model 60 Only)Test NumberDecimal Hexadecimal Routine Description05 05 im

Seite 57

ConventionsThis guide uses the following conventions:Convention DescriptionWarning Contains important information about personal safety.Caution Contai

Seite 58 - 2–30 Diagnostic Testing

Table A–16 (Cont.) DSW21 Synchronous Communication Self-Test SequenceNumbers (Model 60 Only)Test NumberDecimal Hexadecimal Routine Description29 1D im

Seite 59

command to view the extended error information in hexadecimal. The extendederror codes can be of several types as shown in the following examples.Exte

Seite 60 - 2–32 Diagnostic Testing

The following table describes extended error formats 0002 through 0006:Code Meaning0020 FRU code for the DSW21 synchronous communication option0002000

Seite 61 - 2.12 Utilities

Extended Error Format 0007:This format is used by the DSW21 synchronous communication device resettest. The reset test only returns a timeout status i

Seite 62 - 2.12.3 TEST/UTILITY Command

Code Meaningdddd Stack pointer loweeee Status registerffff PC lowgggg PC highExtended Error Format 10:This format is used by the DSW21 synchronous com

Seite 63 - Diagnostic Testing 2–35

A.2.14 TURBOchannel Adapter Self-Test Error CodesThe following table describes the TURBOchannel adapter self-test error codes.Table A–18 TURBOchannel

Seite 64 - 2.12.5 Graphics Utilities

Decimal FormatThe following example shows a TCA decimal error code:>>>T TCA?? 013 13 TCA 0026Hexadecimal FormatThe following example shows a

Seite 65

>> T TC0 ?REX CMDS:T TC0 / <tstnam> | ?T TC0 SCRIPT <scriptnam>T TC0 INITT TC0 CNFGT TC0 LST TC0 CAT <scriptnam>>>ROM Ob

Seite 66 - 2.12.7 SCSI Utilities

NoteAfter enteringT TC0 LSIt is not always safe to run tests which do notappear in any script. Consult the TURBOchannel option user’s guidebefore you

Seite 67 - SCSI ND_DSK_ERAS_UTIL

Option TestsEnter the following command to display all the option tests:T TC0 / ?Example:>> T TC0 /?*emul: t tc0/?flasheprom68Ksramrmapphycsrmac

Seite 69 - Diagnostic Testing 2–41

Running an Option TestEnter the following command to run an option test:T TC0 / <tstnam>Example:>> T TC0 SRAM>>The DEFZA STATIC RAM

Seite 70 - 2–42 Diagnostic Testing

The emulator shows each test within the script as it is executed. Also, errorstatus is checked after each test completes and is saved for the end of t

Seite 71 - Diagnostic Testing 2–43

A.2.17 MIPS/REX Emulator ErrorsThe emulator’s function is to execute the tests. While an error status code ismaintained during testing, the emulator d

Seite 72 - 2–44 Diagnostic Testing

A.2.18 Floating-Point Unit (FPU) Self-Test Error CodesThe FPU test produces the error messages in the following table:Table A–19 FPU Test Error CodesE

Seite 73 - >>

Table A–19 (Cont.) FPU Test Error CodesErrorDecimal Hexadecimal Meaning2564 A04 Unexpected exception has occurred during EMODFtest2818 B02 MULF2/MULF3

Seite 74

Table A–20 FP Exception VectorsVector Description004 Machine check vector number010 Privileged instruction vector014 Customer reserved instruction vec

Seite 75 - Using the Console

The cache test does not display extended error information when an erroroccurs. Enter the SHOW ERROR command to view the extended errorinformation. Th

Seite 76 - 3.1 System Console

The graphics self-test produces the error messages in the following table.The error messages apply to both the Model 60 and VLC unless specifiedotherwi

Seite 77 - 3.1.2 SET and SHOW Commands

Table A–22 (Cont.) Graphics Self-Test Error CodesErrorDecimal Hexadecimal MeaningGraphics Interrupt Test Failures32 20 Write protect not set34 22 Writ

Seite 78

Table A–22 (Cont.) Graphics Self-Test Error CodesErrorDecimal Hexadecimal MeaningVideo Option Board Brooktree Test Failures88 58 BT read mask register

Seite 79

1System ConfigurationThis chapter describes the components, cabling, and specifications of theVAXstation 4000 Model 60 and VAXstation 4000 VLC system bo

Seite 80

Table A–22 (Cont.) Graphics Self-Test Error CodesErrorDecimal Hexadecimal MeaningGraphics Video Timing Test Failures112 70 Vertical retrace never dete

Seite 81 - SET FBOOT 1 FBOOT = 1

next field is the extended error format, one of the eight formats listed in thefollowing examples.Extended Error Format 0001:This format is used by the

Seite 82 - SHOW HALT HALT = 2

Extended Error Format 000C:This format is used by the graphics FIFO test.001 000C aaaaaaaa bbbbbbbb cccccccc dddddddd eeeeeeeeCode Meaning001 FRUaaaaa

Seite 83 - Using the Console 3–9

Code Meaningcccccccc Graphics status bitsdddddddd Graphics status register addresseeeeeeee Graphics status register contentsffffffff Expected state of

Seite 84

Table A–24 Color Compare Failures - Two HeadsError Description20 blue > green21 blue <= green22 green > red23 green <= redExtended Error F

Seite 85 - SET TRIGGER 1 TRIGGER = 1

Code Meaningffffffff Graphics-LU functiongggggggg Graphics-action code (ag_test), op_setup (_virtual tests)A.2.21 SPXg and SPXgt Graphics Self-Test Er

Seite 86 - 3.1.3 Memory Commands

A.2.22 SPXg and SPXgt Graphics Self-Test Extended Summary Screen(Model 60 Only)In addition to the normal error code listed in Figure A–1, the diagnost

Seite 87

Table A–26 SPXg and SPXgt Graphics Failing Logical BlocksBlockNumber Failing Block001 ScanProc002 VRAM003 SIMM1004 SIMM2005 JChip006 i860007 Cursor Ge

Seite 88

Table A–27 (Cont.) SPXg and SPXgt Graphics Self-Test Error Codes (Model60 Only)ErrorDecimal Hexadecimal MeaningLED Codes(Hexadecimal)176 B0 VRAM test

Seite 89 - FIND /[qualifier]

Table A–27 (Cont.) SPXg and SPXgt Graphics Self-Test Error Codes (Model60 Only)ErrorDecimal Hexadecimal MeaningLED Codes(Hexadecimal)544 220 Brooktree

Seite 90

1.1 VAXstation 4000 Model 60/VLC System Box OverviewTable 1–1 contains a comparison of the components located in theVAXstation 4000 Model 60 and VLC s

Seite 91 - Using the Console 3–17

A.2.24 Graphics System Test Overview - LCG (Model 60 Only)The LCG system test sets up the graphics modules to execute drawingcommands from the graphic

Seite 92 - 3.2 Alternate Consoles

Table A–29 (Cont.) LCG System Test Error CodesError DescriptionF005 MAP LUT in VRAM 2 0x21800000F006 MAP VRAM 3 memory for checkerboardF007 MAP LUT in

Seite 93

A.2.27 Graphics System Test Summary ScreenThe following is an example of a LCG system test summary screen:********** FST EXT_ERRPT 2LCG 0 00:12:30 ***

Seite 94 - 3–20 Using the Console

expected = D7DAFF0F actual = D7DAFF0F-------------------------------------------------------Brooktree Signature Collectionsignature error count 000000

Seite 95

Table A–31 NI Self-Test Error CodesErrorDecimal Hexadecimal MeaningNetwork Address ROM Test Failure16 10 Read access failed18 12 Null address failure2

Seite 96 - 4.2 Preliminary Steps

Table A–31 (Cont.) NI Self-Test Error CodesErrorDecimal Hexadecimal MeaningLANCE Internal Loopback/DMA Test Failures64 40 Initialization failed66 42 T

Seite 97 - 4.3 System Preparation

Table A–31 (Cont.) NI Self-Test Error CodesErrorDecimal Hexadecimal MeaningLANCE CRC Test Failures96 60 Initialization failed98 62 Transmit failed100

Seite 98

Table A–31 (Cont.) NI Self-Test Error CodesErrorDecimal Hexadecimal MeaningLANCE Address Filtering Test Failures144 90 Initialization failed146 92 Tra

Seite 99 - 4.4.1 Model 60 FRU Locations

Table A–31 (Cont.) NI Self-Test Error CodesErrorDecimal Hexadecimal MeaningDMA Registers Test Failures208 D0 MAP_BASE register error210 D2 I/O write a

Seite 100 - 4.4.2 Hard Disk Drive

Extended Error Format 0001:This format is used by the register test.0001 0001 aaaaaaaa bbbbbbbb ccccccccCode Meaningaaaaaaaa Register addressbbbbbbbb

Seite 101 - 4.4.3 RX26 Diskette Drive

1.2 Monitor and Graphics ModulesTable 1–2 lists monitors supported by the Model 60 and VLC systems.Table 1–3 provides a detailed graphics module/monit

Seite 102 - 4.4.5 Power Supply

Extended Error Format 000C:This format is used when there is a network address ROM test pattern error.0001 000C aaaaaaaa bbbbbbbb ccccccccCode Meaning

Seite 103 - 4.4.7 MS44 Memory Module

Extended Error Format 000F:This format is used when there is a receive error.0001 000F 0000aaaa bbbbbbbb cccccccc ddddddddCode Meaningaaaa Actual valu

Seite 104 - 4.4.8 LCG Graphics Module

A.2.31 Network Interconnect (NI) System Test Error Codes (Model 60Only)The following example and table explain and list Model 60 NI system test errorm

Seite 105

Table A–32 (Cont.) NI System Test Error Codes (Model 60 Only)Error Source (X) Error Code (YY) Meaning5 08 Bad receive status from LANCE5 0A Timeout wa

Seite 107 - 4.4.10 System Module (CPU)

BReading the Diagnostic LED CodesThis appendix describes how to interpret the diagnostic LEDs. On the Model60, the LEDs are located at the control pan

Seite 108

B.1 Diagnostic LED OverviewThe system uses the eight LEDs on the control panel to indicate the currentlyexecuting test. When power is turned on, all t

Seite 109 - 4.5.1 VLC FRU Locations

B.3 Power-Up and Initialization LED CodesTable B–1 lists the system power-up and initialization LED codes.Table B–1 Power-Up and Initialization LED Co

Seite 110 - 4.5.3 Power Supply

B.4 TOY and NVR LED CodesTable B–2 lists the TOY and NVR LED codes.Table B–2 TOY and NVR LED Codes (0001 XXXX)LED DepictionLEDCode Description FRU0001

Seite 111 - 4.5.5 System Module (CPU)

Model 60 NoteIf the graphics option fails, the system may not give you a console errormessage. In this case you must use the error LEDs on the lights

Seite 112 - 4.5.6 MS40 Memory Module

First Edition, August 1992The software described in this document is furnished under a license and may be used or copiedonly in accordance with the te

Seite 113 - Interpreting Error Codes

Table 1–3 is a cross reference of the monitors supported by the Model 60 LCGmodules and the monitors supported by the VLC frame buffers.Table 1–3 VAXs

Seite 114 - A.1 Error Messages Overview

B.7 DZ LED CodesTable B–5 lists the DZ LED codes.Table B–5 DZ LED Codes (0011 XXXX)LED DepictionLEDCode Description FRU0011 0000 30h DZ test has been

Seite 115 - A.1.2 FRU Codes

B.8 Cache LED CodesTable B–6 lists the cache LED codes.Table B–6 Cache LED Codes (0100 XXXX)LED DepictionLEDCode Description FRU0100 0001 41h Error in

Seite 116 - Table A–1 FRU Codes

B.9 Memory LED CodesTable B–7 lists the memory LED codes.Table B–7 Memory LED Codes (0101 XXXX)LED DepictionLEDCode Description FRU0101 0000 50h Memor

Seite 117

B.11 Network Interconnect (NI) Device LED CodesTable B–9 lists the NI device LED codes.Table B–9 NI Device LED Codes (1001 XXXX)LED DepictionLEDCode D

Seite 118

B.12 SCSI Device LED CodesTable B–10 lists the SCSI device LED codes.Table B–10 SCSI Device LED Codes (1010 XXXX)LED DepictionLEDCode Description FRU1

Seite 119 - Interpreting Error Codes A–7

B.13 DSW21 Synchronous Communication Device LEDCodes (Model 60 Only)Table B–11 lists the DSW21 synchronous communication device LED codes.Table B–11 D

Seite 120 - Table A–4 DZ Suberror Codes

B.13.1 TURBOchannel Adapter LED Codes (Model 60 Only)Table B–12 lists the TURBOchannel adapter LED codes.Table B–12 TURBOchannel Adapter LED Codes (11

Seite 121

CTroubleshootingTroubleshooting is the process of isolating and diagnosing problems with thesystem. This appendix contains a troubleshooting table tha

Seite 122

C.1 Troubleshooting OverviewThe troubleshooting techniques described in Table C–1 do not identify allpossible problems with the system, nor do the sug

Seite 123

Table C–1 Symptoms, Causes, and Corrective ActionSymptom Possible Cause Corrective ActionSystem ProblemsSystem fan is off. Power cord is notconnected.

Seite 124

Table 1–3 (Cont.) VAXstation 4000 Model 60 and VLC Graphic Module/Monitor CrossReferenceModule Part NumberModule IDDescriptionModuleConnectorResolutio

Seite 125

Table C–1 (Cont.) Symptoms, Causes, and Corrective ActionSymptom Possible Cause Corrective ActionSystem ProblemsWall socket may not beoperative.Try a

Seite 126

Table C–1 (Cont.) Symptoms, Causes, and Corrective ActionSymptom Possible Cause Corrective ActionSystem ProblemsUnable to boot off thenetwork (ESA0).R

Seite 127

Table C–1 (Cont.) Symptoms, Causes, and Corrective ActionSymptom Possible Cause Corrective ActionKeyboard ProblemsKeys do not work. Hold Screen key is

Seite 128

Table C–1 (Cont.) Symptoms, Causes, and Corrective ActionSymptom Possible Cause Corrective ActionSCSI Device ProblemsAn installed drive doesnot work.T

Seite 129 - Extended Error Format 000E:

Table C–1 (Cont.) Symptoms, Causes, and Corrective ActionSymptom Possible Cause Corrective ActionNetwork ProblemsNI error message isdisplayed when ver

Seite 130 - Refer to Table A–10

Table C–1 (Cont.) Symptoms, Causes, and Corrective ActionSymptom Possible Cause Corrective ActionExpansion Box ProblemsExpansion box fan is off. Power

Seite 132

DFRU Part NumbersThe tables in this appendix provide the names and part numbers for theVAXstation 4000 Model 60 and VLC field-replaceable units (FRUs).

Seite 133

D.1 PrecautionsFollow these precautions when removing or installing FRUs:• Only qualified service personnel should remove or install FRUs.• Electrostat

Seite 134

Table D–1 (Cont.) Model 60 System Box FRUsFRU Part Number8-Plane high resolution quad head color LCG 54-20770-01SPXg/gt GSP module 54-20450-01PV61G-BA

Seite 135

Table 1–3 (Cont.) VAXstation 4000 Model 60 and VLC Graphic Module/Monitor CrossReferenceModule Part NumberModule IDDescriptionModuleConnectorResolutio

Seite 136

D.3 Model 60 Monitor FRUsTable D–2 contains the model numbers for the Model 60 supported monitors.Table D–2 Model 60 MonitorsMonitor Part Number16-inc

Seite 137 - Table A–11 SCSI Mode Values

Table D–3 (Cont.) Model 60 Miscellaneous HardwareFRU Part NumberFront bezel (with opening for 3 ½-inch drive) 70-28099-03Base plastic assembly 70-2809

Seite 138 - A.2.7 SCSI Utilities Messages

Table D–4 (Cont.) Model 60 Cables and TerminatorsFRU Part NumberCable assembly - high-resolution 3-foot monitor cable(BC29G-03)17-02906-02External aud

Seite 139

D.6 VLC System Box FRUsTable D–5 contains the part numbers for the VLC system box FRUs.Table D–5 VLC System Box FRUsFRU Part NumberMS40-AA SIMM memory

Seite 140

Table D–6 (Cont.) VLC MonitorsMonitor FRU19-inch color VR299-DA,D3,D4D.8 VLC System Box Miscellaneous HardwareTable D–7 contains the part numbers for

Seite 141 - Codes (Model 60 Only)

Table D–8 (Cont.) VLC CablesFRU Part NumberSystem power cable for Europe 17-00365-19System-to-monitor power cable(IEC to IEC 39-inch cable)17-00442-25

Seite 142

D.11 SZ16 Expansion Box Miscellaneous HardwareTable D–10 contains the miscellaneous part numbers for the SZ16 expansionbox.Table D–10 SZ16 Expansion B

Seite 143 - Error Codes (Model 60 Only)

D.12 SZ16 Expansion Box Cables and TerminatorsTable D–11 contains the part numbers for the SZ16 expansion box cables andterminators.Table D–11 SZ16 Ex

Seite 144

D.14 SZ03 Expansion Box Miscellaneous HardwareTable D–13 contains the miscellaneous part numbers for the SZ03 expansionbox.Table D–13 SZ03 Expansion B

Seite 145

IndexAAlternate consolesnetwork console, 3–18example, 3–20printer port, 3–18Audio self-test (AUD), 2–21CCablinginternal, 1–10Cacheerror codes, A–53Cac

Seite 146

Table 1–4 lists the SHOW CONFIG displays for each LCG and frame buffermodule.Table 1–4 LCG/Frame Buffer SHOW CONFIG Quick ReferenceLCG/Frame Buffer Mo

Seite 147

Diagnostic environments, 2–8, 3–5DIAGENV command, 2–9selecting, 2–8Diagnostic functions, 2–2Diagnostic LED codes, B–2cache, B–7DSW21 communication dev

Seite 148

FRU removal and replacementModel 60 hints (cont’d)lights and switches module, 4–9MS44 memory module, 4–9power supply, 4–8RRD42 CD-ROM drive, 4–7RX26 d

Seite 149 - Numbers (Model 60 Only)

NI utilities, 2–36, 2–37entity-based module (EBM), 2–37NI listener, 2–37NVR self-test, 2–12PPasswordconsole, 3–10features, 3–10Power supplyspecificatio

Seite 150

System configuration, 2–5displaying, 2–6SHOW CONFIG, 2–5SHOW DEVICE, 2–4System console commandssee Console commandsSystem devicesinternal, 1–10System m

Seite 152

Table 1–5 (Cont.) VAXstation 4000 Model 60/VLC Voltage ComparisonPower Supply VAXstation 4000 Model 60 VAXstation 4000 VLCWattage 251 W 106 WVoltages

Seite 153

Parameter(Output Characteristics) SpecificationsMinimum Typical Maximum+5.1 V reg.short term4.90 V 5.05 V 5.20 V+5.1 V reg.long term+4.85 V +5.10 V +5.

Seite 154 - (Model 60 Only)

1.4 Internal CablingTable 1–7 compares the VAXstation 4000 Model 60 and VLC internal systemdevices and their cables.Table 1–7 Internal System Devices

Seite 155 - ?? 013 13 TCA XXXX

Table 1–9 contains a list and description of the VAXstation 4000 Model 60 andVLC system box controls and indicators. Unless noted, the controls apply

Seite 156

1.6 I/O ConnectorsThe I/O panel provides connectors to devices that are external to the system.The system configuration determines which external devic

Seite 157

2Diagnostic TestingThis chapter provides the diagnostic testing information and test commandsthat are used with the VAXstation 4000 Model 60 and VLC s

Seite 158 - T TC0 LS

ContentsAbout This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii1 System Configuration1.1 VAXstati

Seite 159 - T TC0 /?

2.1 Diagnostic FunctionsThe VAXstation 4000 Model 60 and VLC system firmware provides thediagnostic functions listed in Table 2–1.Table 2–1 Diagnostic

Seite 160 - A–48 Interpreting Error Codes

2.2.1 Successful Power-Up and the HALT CommandThe following table explains the system’s response to the three HALTcommands during a successful power-u

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2.3 Displaying System ConfigurationThe VAXstation 4000 Model 60 and VLC firmware provides two configurationcommands, SHOW DEVICE and SHOW CONFIG.Use this

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The following table provides a description of each column shown inExample 2–1:Column Name DescriptionVMS/VMB Is the operating system’s interpretation

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Example 2–2 Configuration TableKA46-A BL3-186-V1.0 ! System type and firmware revision *08-00-2B-F3-31-03 ! Ethernet hardware address16 MB ! Total memo

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2.4 Displaying Error InformationThe following table describes how to determine if a device is failing:If you need to determine whether anerror occurre

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2.5 Setting Up the Diagnostic EnvironmentBefore you run a self-test, you must do the following:Step Action Comment1 Put the system in console mode. Sh

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To set the diagnostic environment, enter one of the console commands listed inTable 2–2.Table 2–2 SET DIAGENV CommandsCommand ResultSET DIAGENV 1 Sets

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2.6 Device TestsTable 2–3 lists the device tests and corresponding mnemonics, decimal ID,binary ID, and loopback requirements for the VAXstation 4000

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2.7 Running Self-TestsThis section describes the test command interface and syntax rules used to runthe self-test on a device.NoteRefer to Table 2–3 f

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2.8.7 Interval Timer Self-Test (T 7) . . . . . . . . . . . . . . . . . . . . . . . . 2–172.8.8 System Self-Test (T 8) . . . . . . . . . . . . . . . .

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2.8 Descriptions of Self-TestsThis section describes the VAXstation 4000 Model 60 and VLC self-tests thatare listed in Table 2–3.NoteThe self-tests ar

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2.8.2 Graphics Self-Test (T 2)NoteIn this section, ‘‘graphics’’ refers to all the graphics modules used bythe VAXstation 4000 Model 60 and VLC systems

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Table 2–5 lists the tests that are included in the graphics self-test.Table 2–5 Graphics Self-Test (2)Self-Test FunctionVideo test Tests the VRAM cach

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Table 2–6 lists the tests that are included in the DZ self-test.Table 2–6 DZ Self-Test (3)Self-Test FunctionReset test Resets the DZ chip and sets up

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2.8.4 Cache Self-Test (T 4)Table 2–7 lists the tests that are included in the cache self-test.Table 2–7 Cache Self-Test (4)Self-Test FunctionData stor

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Table 2–8 (Cont.) Memory Self-Test (5)Self-Test FunctionMemory test(forward)Performs a read/compare/complement/write on the memory in theforward direc

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Table 2–10 Interval Timer Self-Test (7)Self-Test FunctionInterrupt test Enables the interval timer interrupts.It lowers the IPL for 30 ms and counts t

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Table 2–12 lists the tests that are included in the Network Interconnect (NI)self-test.Table 2–12 Network Interconnect Self-Test (9)Self-Test Function

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2.8.10 SCSI Self-Test (T 10)Setup Notes:• Removable media drive devices will fail in extended mode if media is notinstalled.• If some or all devices d

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2.8.11 Audio Self-Test (T 11)The function of the audio self-test is to test the system’s ability to send a beepcode to the speaker.The following table

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3.1.2.6 DIAGENV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–53.1.2.7 ERROR . . . . . . . . . . . . . . . . . . . . . . .

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2.8.13 TURBOchannel Adapter Self-Test (T 13) (Model 60 Only)RestrictionThe system power-up self-test run time restricts the self-test’s ability to cal

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Table 2–15 (Cont.) TURBOchannel Adapter Self-Test (13)Self-Test FunctionTCA FIFO test Loads up the TCA FIFO at longwords with an increasing value,star

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Important Notes About the System TestThe following are important notes about the system test:• The system test runs under a modified VAXELN kernel whic

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2.10.1 Display from the System TestFigure 2–1 shows the output from a successful system test.Figure 2–1 Successful System TestKA46-A V1.0LJ-00633-TI0C

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Figure 2–2 shows the display when the system test is unsuccessful.Figure 2–2 Unsuccessful System TestKA46-A V1.0LJ-00119-TI0UE 00 00:02:00.032 LCG3 DZ

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2.11 Descriptions of System TestsYou can get summary information about the most recent system test usingeither of the two methods described in the fol

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Figure 2–3 Summary ScreenLJ-00120-TI010 SCSI 000101 000125 00 00:01:56:01targ devnam rds wrts snddia sfterr013RZ24RZ56RRD42123123123123 0 0353435000

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Mode DescriptionBurst Performs in the same way as functional mode except the linesare tested with the following specifications:Baud rate - 19.2KCharact

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2.11.2 Network Interconnect System Test (Model 60 Only)Setup Notes:• The selected NI port must be connected to a network, or have a loopbackinstalled.

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Table 2–17 lists the tests that are in the SCSI system test.Table 2–17 SCSI System TestSelf-Test FunctionInquiries test Performs inquiries to find out

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4.5 VLC FRU Removal/Replacement Hints . . . . . . . . . . . . . . . . . . . . 4–144.5.1 VLC FRU Locations . . . . . . . . . . . . . . . . . . . . . .

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Example 2–7 shows a SCSI system test summary display.Example 2–7 System Test Summary DisplayADR RDS WRTS ERR FRU CMD PHS INF LBNSTRT XFERSIZ--- --- --

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Example 2–8 shows the DSW21 synchronous communication system testsummary.Example 2–8 Communication System Test SummaryCOMM Test Summary Screen...

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2.12.2 Utility Test FormatFollowing is the format for a utility test that runs completely from thecommand line:>>> T [EST]/UT[ility] {dev_nbr

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Figure 2–4 Utilities ListLJ-00117-TI0>>> T/UT 20 - LCG-wh-scrn1 - LCG-rd-scrn2 - LCG-bl-scrn3 - LCG-gn-scrn4 - LCG-4c-cbar5 - LCG-8c-cbar6 -

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2.12.5 Graphics UtilitiesThe graphics utilities provide ten screens of color bars and geometric programs.Refer to Example 2–9 for a description of the

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Utility Function DescriptionSET MOP Enable/disable NI listenerSHOW MOP NI listener stateSET TRIGGER Enable/disable EBMSHOW TRIGGER EBM state2.12.6.1 N

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2.12.7 SCSI UtilitiesThe following table describes the SCSI utilities:Utility DescriptionFloppy Key utility This utility is used in Digital Services e

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2.12.8 Invoking SCSI UtilitiesNoteUse the SHOW DEVICE command to display information about theEthernet controller and the SCSI drives that are attache

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Refer to Example 2–10 for a sample SCSI utilities session.2.12.9 SCSI Utility MenuExample 2–10 shows a sample SCSI utilities session.Example 2–10 SCSI

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Figure 2–5 shows a SCSI utilities display.Figure 2–5 SCSI Utilities DisplayLJ-01469-TI0>>> T/UT 101 - SCSI-flp_key2 - SCSI-tp_key3 - SCSI-hd

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A.2.22 SPXg and SPXgt Graphics Self-Test Extended SummaryScreen (Model 60 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–64A.2.23 G

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2.12.10 SCSI Utility GuidelinesFollow these guidelines about the SCSI utilities:• The key utilities can only be run from the Digital Services environm

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2.12.11.1 MIPS/REX EmulatorInvoking the EmulatorEnter the following command to invoke the emulator:>>> T/UT TCAThe system will respond with t

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Example:>>T TCO/?flasheprom68Ksramrmapphycsrmacelmcamniromintlpbkiplsafpmccsrrmcpktmem>>Invoking Option Self-TestEnter the following comma

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Exiting the EmulatorPress Ctrl/D to exit the emulator and then access the system console prompt.Example:>>(CTRL/D will not be echoed)bye>>

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3Using the ConsoleThis chapter describes the system console commands and discusses howto use alternate consoles with the VAXstation 4000 Model 60 and

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3.1 System ConsoleStandard console commands for the VAXstation 4000 Model 60 and VLCsystems are listed by functional groups as follows:Functional Grou

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3.1.2 SET and SHOW CommandsThe VAXstation 4000 Model 60 and VLC SET and SHOW commands are usedto set and examine system parameters. Table 3–1 provides

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3.1.2.1 SET and SHOW Command SyntaxThe following table shows the syntax and examples of the SET and SHOWparameters:Syntax ExampleSHOW parameter SHOW B

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3.1.2.4 CONFIGThe CONFIG parameter is used to display the system configuration and devicestatus.• The SET command does not apply to this parameter.• Us

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D FRU Part NumbersD.1 Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–2D.2 Model 60 System Box FRUs .

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To set the diagnostic environment, enter a console command from Table 3–3.Table 3–3 SET DIAGENV CommandCommand ResultSET DIAGENV 1Sets environment to

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3.1.2.8 ESTATThe ESTAT parameter displays status information about the system test.The SET command does not apply.The following is an example of the S

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Command ResultSHOW FBOOT FBOOT = 13.1.2.11 HALTThe HALT parameter determines the recovery action that the system takesafter power-up, system crash, or

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Example:>>> SET KBD0) Dansk 8) Francais (Suisse Romande)1) Deutsch 9) Italiano2) Deutsch (Schweiz) 10) Nederlands3) English 11) Norsk4) Engli

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3.1.2.15 PSE and PSWDThe PSE parameter is the enable console password bit. When enabled, theconsole password is required to access the console.The PSW

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How to Log InFollow these procedures to log in:Step Procedure1 Set PSE to 1.2 Enter the LOGIN command at the >>> prompt.3 Enter the password

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3.1.3 Memory CommandsThe following table describes three memory commands that manipulatememory and registers:Command FunctionDEPOSIT Enters values int

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Table 3–4 DEPOSIT Command QualifiersQualifier DescriptionData Size1/B Byte (8 bits)/W Word (16 bits)/L Longword (32 bits)/Q Quadword (64 bits)Address Sp

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3.1.3.2 EXAMINE CommandThe EXAMINE command is used to display the contents of specific memorylocations from the console.Syntax:EXAMINE /[qualifier] [ad

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The following example of the EXAMINE command reads the Ethernethardware address:>>> EXAMINE/P/N:5 20090000P 20090000 0000FF08P 20090004 0000F

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Figures2–1 Successful System Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–252–2 Unsuccessful System Test . . . . . . . . . . . . .

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3.1.4 Processor Control CommandsThe following table lists the processor control commands:Command FunctionBOOT Bootstraps the operating systemCONTINUE

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The following example shows the system performing a conversational boot fromDKA200. If the system cannot boot from DKA200, it tries a conversational b

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3.2 Alternate ConsolesThe VAXstation 4000 Model 60 and VLC systems provide two ways to usealternate consoles if the graphics subsystem fails. Console

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Follow these procedures to access the console from the network:Step Procedure1 Identify the Model 60 or VLC hardware Ethernet address.2 Verify that th

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Example 3–1 is an example of a network console session.Example 3–1 Network Console Session$ MC NCPNCP>SHOW KNOWN CIRCUITSKnown Circuit Volatile Sum

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4FRU Removal and Replacement HintsThe following section contains VAXstation 4000 Model 60 and VLC FRUremoval and replacement hints. Refer to the VAXst

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4.1 PrecautionsOnly qualified service personnel should remove or install FRUs.NoteIt is the customer’s responsibility to back up the software before Di

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Step Procedure4 Use the SHOW CONFIG command and write down the followinginformation:• System ROM version• Graphics type• Memory configuration• SCSI dev

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Step Procedure4 Use the SHOW CONFIG command to determine the presence of devices, teststatus, and quantity of memory inside the system.• Record the cu

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4.4 Model 60 FRU Removal/Replacement HintsThe following section contains Model 60 FRU removal and replacement hints.4.4.1 Model 60 FRU LocationsFigure

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